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Programs |
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The ASIG plans to hold two meetings every year
one during the summer/fall and one during the winter/spring with
the option to hold additional meetings when needed. These programs help
us fulfill our goal of sharing ideas and information with each other. Planning
for and holding the programs is the primary activity of our interest group.
If you have any ideas or questions please get in touch with Planning
Committee.
Upcoming events:
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Past ASIG Programs:
Since the fall and spring programs are the heart of what the ASIG does, a record of past programs is maintained on our web site.
Student Hiring & Training
(June 2001) Workshop on Copyright Law
(May 2002) Advances in Library Services & Techniques for Managing Change
(November 2002) Renovating Access Services
(Spring 2005)"Why Won't They Listen to Me? Improving Influence for New and Experienced Managers and Supervisors."
(Fall 2006)“Copyright in the Digital Era – Voices of Experience”
(Spring 2007)Blogs, Wikis, and Podcasts -- oh my! Web 2.0 for Access Services
(Spring 2008)Blogs, Wikis, and Podcasts -- oh my!
Web 2.0 for Access Services
Follow the digital route to
Franklin Pierce University, Rindge, NH
June 3, 2008; 9 am - 3:30 pm
Join us for a combination of hands-on events and an overview of Web 2.0 and what it means to you in Access Services9:00a - 9:30a -- Registration
9:30a -10:15a -- Overview/Introduction – Amy Benson
10:15a - 10:30a -- Break
10:30a - 11:15a -- Session 1 (Blogs & RSS Feeds) – Pingsheng Chen & Eileen Cravedi
11:15a - 12:00p -- Session 2 (Wikis) – Leslie Inglis & Tom Tullio
12:00p - 1:00p -- Lunch
1:00p - 1:45p -- Session 3 (Facebook) – Eileen Cravedi & Leslie Inglis
2:00p - 2:45p -- Session 4 (Podcasts) – Jude Anderson
2:45p - 3:15/3:30p – Summary – Amy Benson
Feeling overwhelmed by all this Web 2.0 stuff? Don’t know what it all means to you and your library? Well, this is the workshop for you!! We will introduce you to some of these Web 2.0 technologies and you will be able to experience them first hand. This workshop combines presentations with hands-on time to play around with this “stuff” that’s our there but still seems Greek to you. So, follow the digital route and join us on our journey to the land of Web 2.0…Our presenters include:
Amy Benson = Librarian/Archivist for Digital Projects at the Schlesinger Library at Harvard University. In this position, she oversees the full life cycle of digital materials at the Library including identification and selection, appraisal and acquisition, description, storage, delivery, and preservation. Previously, Amy worked as the Program Director for NELINET Digital Services. She was responsible for coordinating and implementing all efforts relating to NELINET's digital services including education and training, member services, consulting, and vendor relationships. Before going digital she spent five years at NELINET as Consulting Librarian for Technical Services during which time she provided training, support, and consultation in the areas of cataloging, technical services, and related technologies. Amy is an information enthusiast and has a strong interest in the intersection between data and technology. Prior to coming to NELINET she worked at Harvard’s Widener and Houghton libraries. She holds a B.A. in French and Modern Languages from Beloit College, an M.S.L.S. from Simmons College, and an Ed.M. from Harvard University.
Jude Anderson = Assistant Director the Athol Public Library. He wrote and received a grant for a demonstration project using podcasting to promote new books in the library's collection. The project, Listening Into the Library, provided him with an opportunity to take a podcast through every phase of its creation and publication. Jude is currently working on his MSLS through Clarion University's online program.Pingsheng Chen = E-Resources/Distance Reference Supervisor at the Worcester Public Library. She creates and manages a number of blogs on varied purposes for the library. She has conducted several workshops on blogging for CMRLS, Central Massachusetts Regional Library System.
Eileen Cravedi = Access Services Librarian, Dinand Library, College of the Holy Cross. Prior to working at Holy Cross she worked in private industry as a software designer for a medical software company and for a content management system. She also worked at the Center for Applied Medical Informatics where she concentrated on user interface and usability issues. Her best advice about Web 2.0 is “Don’t Panic.”
Leslie Inglis = Public Services Librarian, DiPietro Library, Franklin Pierce University. She enjoys working with new technologies, and promotes the educational uses of Web 2.0 to faculty. She has more RSS feeds than she can possibly keep up with.Tom Tullio = Instructional Technologist, DiPietro Library, Franklin Pierce University. Prior to arriving at FPU, Tom was a systems engineer and IT consultant. He enjoys exploring new technologies and sneaking those that appear useful into the Library whenever & wherever possible.
“Copyright in the Digital Era – Voices of Experience”
Thursday, June 7th, 2007
College of the Holy Cross
Worcester, MAACRL/NEC Access Services Group (ASIG) and Librarians on Online Course Information Group (LOCI) Conference:
Presenters:
Linda K. Enghagen, Professor at the University of Massachusetts at Amherst will deliver the keynote, “Copyright Compliance Made Simple: Six Rules for Course Design”
James Capobianco, Coordinator of Web Development and Reference Librarian at Emerson College, “Making a Statement: Developing an Institutional Copyright Policy”
Linda Collins, Head of Access Services at Lamont Library of Harvard University and Laureen Esser, Electronic Reserves Librarian of the Harvard College Libraries will talk about helping libraries and faculty make the best use of licensed online resources for courses.
Tim Bowen and Dru Zuretti from the Copyright Clearance Center will demonstrate the new version of the Copyright Permissions Building Block
Who should attend?
Anyone concerned about online course materials, course management software and electronic reserves.$35 per person for ACRL/NEC members and $40 for non-members (includes food)
Fall 2006: "Why Won't They Listen to Me? Improving Influence for New and Experienced Managers and Supervisors."
The ACRL-NE Access Services Interest Group (ASIG) invites you to join us for our fall 2006 program. It will be an interactive presentation by Pat Wagner on supervision in libraries for new and experienced supervisors. Pat spoke at our fall 2005 program, she is widely acclaimed for her wonderful information combined with her informal and entertaining style.
Wednesday, October 18th, 2006
Bentley College
Waltham, MAInformation on Pat Wagner:
Pat Wagner has been working with innovators in the information community since 1978 as a researcher, trainer, and consultant.
She specializes in improving productivity and workplace relationships and is known for her effective and good-humored approach. Her classes and coaching sessions address personnel, management, leadership, strategic planning, and career development issues, as well as project management. She trains for many well-known library-training organizations, including Infopeople, Solinet, Nelinet, and Palinet. She speaks frequently at state and national library conferences, including SLA, ALA, MLA, ARMA and AALL and is the LAMA/ALA regional institute trainer for project management, conflict management and influence.
Pat and her husband, Leif Smith, run Pattern Research, Inc., a 31-year-old research and training business in Denver, with clients in most states and several countries. They have served inventors, scientists, authors, venture capitalists, entrepreneurs, and professional researchers, including journalists and special librarians. Without a staff, she books, on average, over 130 workshops each year in over 25 states, including everything from researching topics to finding hotels rooms to designing curriculum to opening the phone, as well as responding client requests. Her furniture is dusty, but she has time for life's important things and is never late for a workshop.
Details:
Who: Pat Wagner, from Pattern Research
When: Wednesday, October 18th, 2006 9:30am-3pm
Where: The LaCava Center at Bentley College, Waltham MA
What: An interactive day designed to refresh experienced supervisors and invigorate new supervisors; including information on coaching and conflict management
Cost: Cost is $45 for members of ACRL-NEC, $65 for non-members. (Includes lunch.)
Bonus: Tour Bentley's newly renovated Solomon Baker Library at the end of the day!
Spring 2006: A Breath of Spring: An Access Services Roundtable Discussion Program
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The Access Services Interest Group (ASIG) of ACRL-NEC invites you to join us for our spring program. Friday, March 31, 2006 The ACRL-NE Access Services Interest Group (ASIG) invites you to join us for our annual program of roundtable discussions on various topics. |
Fall 2005: Customer Service As If Your Library Depended on It
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Tuesday, November 1, 2005 Our fall program was a full-day workshop conducted by Pat Wagner, nationally recognized author, trainer, and speaker. Pat is an experienced and dynamic speaker who mixes humor with practical ideas. Pat lead us in a participatory and entertaining discussion about the many frontline issues that affect Access Services staff. She also helped us to define the role and importance of Access Services in the larger academic library. Some of the topics she covered included:
Pat Wagner and her husband Leif Smith own Pattern Research, Inc., a 30-year-old research and training business in Denver. Pat has provided consulting and training for libraries since 1978, focusing on workplace issues. She is a frequent presenter at college and university libraries around the United States dealing with the frontline, supervisory, marketing and strategic challenges facing changing libraries. She is known for her practical and good-humored programs. 85% of the programs Pat currently conducts are with libraries and library organizations such as state and national associations and state libraries, as well as host institutions such as universities. She has worked with the library community in 42 states, from Alaska to Florida. Recently, she finished an online class for the University of North Texas on co-worker issues and presented at ALA on intergenerational workplaces and outreach to staff. Pat is also the LAMA/ALA trainer for project management, conflict management and communication. She was a contributor to Conflict Management for Libraries: Strategies for a Positive, Productive Workplace (Jack G. Montgomery and Eleanor I. Cook, ALA Editions, 2005). You can see her website at: http://www.pattern.com/ |
| Just as our library buildings age and need renovation, so do library
departments such as Access Services. Over time, our services get out of
date and fail to meet changing needs. This program provided colleagues across New
England to join for a day of presentations and discussions about the ways in which
we can “renovate” Access Services to meet the changing needs of students,
faculty, and staff.
At the ASIG Spring Program we looked at our patrons, students and faculty to see how learning and teaching styles are changing. We considered our services in light of these needs and the changes that will be required to meet them and the skills we need as librarians and paraprofessionals to deliver these upgraded services. Friday, June 3 , 2005
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This program provided an opportunity for active sharing by Access Services staff, both professionals and paraprofessionals, about a variety of current topics. To make the program more accessible across the entire New England region, it was held in two locations concurrently: Dartmouth College, Hanover, NH and Boston College, Chestnut Hill, MA. Thursday, November 18, 2004
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9:30 AM - 3:00 PM College of the Holy Cross, Hogan Campus Center Worcester, MA Free Parking Lunch will be served. |
Panelists: Marguerite Most, Collection Development Librarian, Boston College Law Library; Jennifer Taxman, Head of Access Services, Dartmouth College Library; Kathleen Williams, Manager, Circulation Services, O'Neill Library, Boston College; moderated by Nancy Sartanowicz.
8:30a.m.-12:00p.m. Curry College 1071 Blue Hill Avenue Milton, MA 02186 Free Parking Light Refreshments will be served. |
Workshop on Copyright Law with Arlene
Bielefield, MLS, JD
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College of the Holy Cross Hogan Campus Center Worcester, Ma. |
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Advances in Library Services and
Techniques for Managing Change
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November 4, 2002 Monday 9:30am-2:30pm
College of the Holy Cross Hogan Campus Center Worcester, Ma. (Directions) |
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Program
10:00- 11:45 Special Interest Groups Discussions. (Please choose one.)


Noon-12:45 Lunch
12:45 - 1:00 Welcome to ACRL/NEC, Helena Rodrigues, Chair
1:00-2:30 ACRL/NEC Continuing Education Committee
Tools for Project Management: Using Microsoft Visio and Project to visualize and manage project workflow. Presented by John Howard, Countway Library of Medicine, and Susan Lieberthal, Countway Library of Medicine.
Crossing to Safety: Coping with Change
in Access Services
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May 29, 2003 Thursday, 9:30am-3:00pm
College of the Holy Cross Hogan Campus Center Worcester, Ma. (Directions) |
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| The program looked at... |
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| Speakers & Summaries of their Presentations: |
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"Musical Chairs: What's your Hot
Topic this Semester?"
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Thursday, November 13, 2003
10:00 am - 2:00 pm Northern location: Dartmouth College, Hanover, NH Southern location: Trinity College, Hartford, CT |
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| The program... |
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It provided an opportunity for active sharing by Access Services staff, both professionals and paraprofessionals, about a variety of current topics. To make the program more accessible across the entire New England region, it was held in two locations concurrently. The program consisted of three 45-minute interactive discussions with other program participants. Different topics were discussed at different tables during each period. Several popular topics were offered at two different times to accommodate the number of people signed up. Thus, at a minimum, each participant was able to discuss three topics during the day. Each table had a moderator and scribe to record the discussion. The program was free of charge. |
| Table Topics & Discussion Summaries: |
| Trinity College (Southern location) Table Topics: Circulation/Reference Overlap
On these visits, she brings her laptop and projector. The sessions can last anywhere from 2 to 8 hours depending on the topics covered. In some cases, the sites will have internet access, so the librarian can have database access. Otherwise, instruction is done through PowerPoint presentations. The library offers a toll free number and email online request form for reference help. This patron type receives an extra week that is built into their loan period to allow for shipping and renewals can be requested either online through their catalog or by calling the toll free number. These students do get the full compliment of services that an onsite student would receive, including interlibrary loan. When shipping, the library sends the books in a jiffy bag with the library's name and address on it. Then, they slip a manilla envelope over that with the patron's name and address. The packaging materials and shipping labels are provided by the library, all the patron needs to do when returning the item is take it to the post office and pay for return postage. Library student workers help out either in Circulation or ILL as needed. So far this year, the librarian has made eight site visits. The Access Services Librarian tracks statistics for off-site students' Reference questions that are handled through her department. The Reference Department tracks statistics for the questions that they handle. The Reference Department does not distinguish between onsite and off-site students. The volume of circulation for the off-site students is increasing every year. They are currently not comparing that statistic to regular circulation. They use Serials Solution to email links for full text articles. Currently, the librarian has no time to write online tutorials, but does this as needed. Another institution from CT, SCSU has some online programs, including the MLIS. They currently have online tutorials, they send articles and they grant database access to off site students. They are currently in the process of adding a Distance Education Librarian, so they anticipate the need to increase at that time. Tufts, Fletcher School has an international program that uses distance learning. They have just started sending physical materials. Northeastern has two satellite campuses that they supply materials for. All of the attendees use on-campus proxy servers except one, which contracts their off-campus database authentication through Obvia. One institution raised a question about the server timing out when downloading large PDF files. The school with this problem does not have a systems staff that supports proxy servers. The problem may be with the firewalls or timeout settings. EZ Proxy was mentioned as a possibility. When the file is too large, the librarian will put the file on E-Res so that the timing-out will not be a problem. They also post some documents electronically using E-Res for some off-site instructors. Most online instructors use Blackboard to post their materials.
The main discussion was about reshelving quality. We discussed various aspects, including:
Dartmouth College (Northern location) Table Topics: Circulating Laptops and Media Equipment
Stacks Maintenance and Inventory
Staff & Student Recruiting
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