April 18, 2008 | University of Connecticut | Bishop Center | Storrs, CT [directions]

 
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poster Presentation

1.  Instructo-mercials: Teaching students on their turf
Callie Curran Morrell, Reference & Instructional Services Librarian
Carole Myles, Head of Reference & Instructional Services
Emmanuel d'Alzon Library, Assumption College

Abstract:
Students are bombarded with messages from television, the Internet, and more. Because they are used to multi-tasking with various media, such as instant messaging, MySpace, video phones, and iPods, d’Alzon Library was looking for a unique way to capture their attention. We knew that our instruction efforts were not reaching everyone, and we realized that today’s students are embracing new social technologies, such as YouTube and podcasting. Therefore, we have created a series of video “instructo-mercials” that target our undergraduate student population.  Our theory was that if we can engage them, we can instruct them. To take advantage of the technologies that appeal to college-aged students, the instructo-mercials will be set up as RSS feeds on the Library and college Web site, streaming on our library Web site, and posted on YouTube.

These videos, titled The d’Alzon Chronicles, focus on library services and seek to engage and educate students. As a result students will learn about library services or basic library concepts, such as how to locate books and journal articles, or the consequences of plagiarism, via this innovative form of communication.

The instructo-mercials were created in collaboration with student actors and students taking an independent study in TV Production. This poster presentation features two videos that have been released during National Library Week. This project was funded by a grant awarded by the Institute of Museum and Library Services through the Library Services and Technology Act (LSTA) and administered by the Massachusetts Board of Library Commissioners.

Callie Curran Morrell coordinates the information literacy program and works in the reference department of the Emmanuel d’Alzon Library at Assumption College.  She has been with the Library for two years, since finishing her M.L.I.S degree at the University of Pittsburgh. Callie has previously worked in research for a division of LexisNexis and for the Greater Philadelphia Cultural Alliance.

Carole Myles is Head of Reference & Instructional Services and has been working at the Library since October of 2003. Prior to this position, she held a variety of jobs with several information vendors, most notably, SilverPlatter Information. Carole has presented workshops on library marketing at NELA, Springfield College, Cooperating Libraries of Greater Springfield, and Simmons GSLIS. Carole applied and received a grant to fund this project in the Fall of 2007.

2.  Sharing Information with a Wiki: the SNHU Reference Staff Experience
Allison Benkwitt, Reference/Periodicals Librarian
Carol Thurston West, Electronic Resources Librarian
Shapiro Library – Southern NH University

Abstract:
Shapiro Library at Southern New Hampshire University has a number of full and part-time librarians sharing reference desk duties in shifts of 4-7 hours each. Overlap between the day and evening shifts was sporadic and the paper based communication was uneven and poorly organized.  The presenters devised a solution involving the development of a reference wiki using the free WYSIWYG version of PBWiki, a hosted wiki provider. The virtual poster session will show the decisions made, the ease of developing a wiki and the feedback from library staff. Using two laptops, the presenters will allow time for hands-on use of a wiki.

Allison Benkwitt has been the Reference/Periodicals Librarian at Southern New Hampshire University in Manchester, NH since October 2006.  She is responsible for the periodicals and microfilm collections and the Education Resource Collection as the liaison to the School of Education.  She also shares reference and instruction duties with the other librarians.  Allison enjoys public services and learning about new ways to share information.  From November 2005-September 2006, she was a part-time librarian at Clinton Community College in Plattsburgh, NY.  Allison received her MLS from Indiana University-Bloomington in May 2005. 

Carol Thurston West is the Electronic Resources Librarian at Shapiro Library, Southern New Hampshire University in Manchester, NH, and holds the rank of Professor.  Carol has co-authored two articles, “Digital Rights Management: Effects on Research Support in the Context of a University Library”,  The International Journal of the Book,(vol.5, issue 2, 2007/2008)  and “Use of e-books in Teaching Information Technology: A Marriage Made in Cyberspace”, The International Journal of the Book, (vol.3, issue 1, 2005/2006) (http://www.book-journal.com) , with colleagues from the Shapiro Library and Information Technology Department at SNHU.  In April 26, 2006, she presented a poster at the ACRL/New England Chapter Annual Conference with Professor J. Stephanie Collins and Associate Dean Deborah R. Wilcox.

3.  Using Dynamic Images to Enhance Outreach and Instructio
Erica Schattle, Outreach Coordinator & Reference Librarian
Nicole E. Brown, Instruction Coordinator & Reference Librarian Iwasaki Library, Emerson College

Abstract:
Harnessing inexpensive, easy-to-use, emerging technologies helps promote library services and timely resources in a dynamic online social space. At Emerson College, librarians have been successfully using Web 2.0 technologies to engage visual learners and provide a virtual introduction to library services and collections. Using Flickr, a popular photo sharing site, librarians have created “sets,” which have been integrated into outreach and instruction activities.

Erica Schattle has worked as the Outreach Coordinator & Reference Librarian at Emerson College’s Iwasaki Library since 2004. She was previously the Assistant Librarian at Berklee College of Music. Her research on software for collaborative music analysis was presented at the International Computer Music Conference. Current research interests include marketing and assessment.

Nicole Brown has been the Coordinator of Instruction and a reference librarian at Emerson College's Iwasaki Library since November 2007. From 2004-2007, she was Instruction/Reference Librarian at the American University in Cairo, Egypt, where she taught an undergraduate information literacy course. Nicole also has worked at the Brooklyn Public Library and Cornell University's Olin and Uris Libraries.  She and her colleagues recently wrote "IL 2.0 at The American University in Cairo: Flickr in the Classroom," which appeared in Internet Reference Services Quarterly in a special issue on social software and libraries. Her current research interest is innovation in library instruction.

4.  Text a Librarian
Laura Kohl, Reference Librarian
Colleen Anderson, Head of Reference & E-Resources Instruction Librarian
Douglas & Judith Krupp Library, Bryant University

Abstract:
Bryant University's Library has implemented a new Text a Librarian service.  This poster session will highlight the basis for creation of the service, the implementation process, issues encountered, frequency of use and the content of questions asked by Bryant students.

Laura Kohl is a reference librarian at Bryant University.

Colleen Anderson is the Head of Reference & E-Resources Instruction and a librarian at Bryant University.

5.  YouShoot Riot Library Video Contest – Reaching Out to the YouTube™ Generation
Christine Drew, Manager, Instruction & Outreach
Matt Hall, Acting Director, Director of User Services,
Gordon Library, Worcester Polytechnic Institute

Abstract:
In spring 2008 WPI Gordon Library hosted a contest where students, staff or faculty could submit short videos which relate to the library in some way. A small regional grant provided us with funds to purchase Flip video™ camcorders and marketing materials. Flip cameras, which could be checked out from the library information desk, allowed students who did not have cameras of their own to film shorts. Library staff also used these cameras to create short videos to post on our library Facebook™ page. Incentive prizes included two Flip video™ camcorders. Find out how the contest went and view some of the short videos WPI library users submitted. For more information on the contest, see http://wpi.edu/+Library/About/Events/youshootriotcontest.html.

Christine Drew is the Manager of Instruction & Outreach at WPI where she coordinates research education & information literacy programs. She’s also the liaison to the Chemistry/Chemical Engineering Departments and the Interdisciplinary & Global Studies Division. You can find her on Facebook, Flickr, YouTube, and listen/watch her podcast at the Gordon Library web site. Christine is a frequent presenter on a variety of innovative and user-focused services, including podcasting, faculty/library collaboration, and information literacy. 

Matt Hall is the Acting Director of the Gordon Library at WPI.  Matt is responsible for leadership and development of customer-focused services in the library, including Reference, Instruction, Circulation, Course Reserves, and Interlibrary Loan, integrating emerging technologies and best practices to provide state-of-the-art programs for the WPI community. He also serves as the Director of User Services, assisting in budget planning and budget decisions.  Matt’s recent presentations include the use of high tech collaborative study spaces in an academic library.