October 27 2017

Issues and Trends in Circulation: Challenges, Opportunities and solutions

9:30am - 1:00pm

Community College of Rhode Island ∙ Knight Campus, Room 1040, 400 East Ave. Warwick, RI 02886


9:30 - 10:00 Registration and Welcome

10:00 - 10:20 Bridging the Gap: Using ILLiad WebCirc and Reports to Manage ILL at Circulation

Interlibrary loan holds often prove troublesome for circulation and ILL staff.  ILLiad WebCirc allows us to track their circulation, while ILLiad reports inform us when patrons neglect to pick up items. Presented by Nanette Addesso and Stan Huzarewicz, University of Connecticut

10:20 - 10:40 Everything but the Kitchen Sink: Managing an Ever Expanding Collection of Technology and Gadgets

Over the past six years, Brandeis University Library has developed a collection of loanable technology and equipment in excess of 300 items -
necessitating a host of new policies and procedures. Presented by Brenda Cummings, Brandeis University

10:40 - 11:00 Meeting Them Where They Are: Meeting the Changing Needs of Patrons – and the Needs of Changing Patrons

Textbook and technology costs are burdensome to students, but should not be obstacles to learning. Libraries can help economically challenged patrons with services such as textbook loan programs, expanded use of course reserves, and extended loan periods for technology. This talk will also cover services to a growing body of guest users: alumni and the public. Presented by Jennifer Hazard and Sarah Edmonds, Providence College

11:00 - 11:10 Break

11:10 - 11:30 UConn Express: Express Pick-up Service at the Babbidge Library

Find out how the UConn Library created an auxiliary service point to help alleviate traffic at a very busy service desk – the only library service desk in the building! Presented by Kim Wilk and Joel Atkinson, University of Connecticut

11:30 - 11:50 Technology and Staffing: Using a Scheduling App to Manage Student Workers’ Schedules

This presentation highlights the benefits of a scheduling application that works with both Android and Apple phones, and can be especially helpful when dealing with absences and other unplanned events. Presented by Thomas Blood, Norwich University

11:50 - 12:10 Build It and (Hope) They Will Come: Encouraging Student Involvement in Library Activities

Everyone knows that the library has great resources and provides awesome services, but many are under-utilized, especially when it comes to our undergraduate population.  This presentation will cover strategies to increase students’ use of services and participation in activities. Presented by Amy Lawton, Worcester Polytechnic Institute

12:10 - 1:00 Round Table Discussions


Please visit Eventbrite to register.This is a free event. Morning refreshments will be provided.


Community College of Rhode Island ∙ Knight Campus, Room 1040, 400 East Ave. Warwick, RI 02886